Shipping policy

SHIPPING BY COUNTRY

• Netherlands (PostNL): Ordered today = delivered within 1-3 business days
• Belgium (PostNL): Ordered today = delivered within 3-5 business days
• Germany (PostNL): Ordered today = delivered within 3-5 business days
• France (Colissimo): 3-5 business days
• Italy (SDA/DHL): 3-5 business days
• Spain (SEUR): 3-5 business days
• Other European countries (PostNL / local couriers): 3-5 business days
• United Kingdom (Royal Mail): 3-5 business days
• Worldwide (International couriers: DHL,UPS,FedEx): 7-14 business days, depending on the country

SECTION 1 - SHIPPING COSTS
Shipping costs are determined based on the product and destination. The exact amount will be calculated at checkout.

SECTION 2 - TRANSIT & HANDLING TIMES
Orders are processed within 1-3 business days. Delivery typically takes 3-5 business days( 5-14 if not Europe) , depending on the destination. Orders placed after our daily cut-off time (5 PM EST) may begin processing the following business day. During promotions or national holidays, processing time may be longer.

SECTION 3 - CHANGE OF ADDRESS
If you need to update your shipping address, please contact us at support@valab.store as soon as possible. We will make every effort to accommodate changes before the order ships.

SECTION 4 - CANCELLATIONS
If you wish to cancel an order, please contact us at support@valab.store within 24 hours of placing the order. Once an order has entered the shipping process, cancellation may not be possible.

SECTION 5 - RESPONSIBILITY AND DELAYS
VALAB is not responsible for delays due to weather conditions, incorrect or missing addresses, or problems caused by the delivery service. If you believe your package is lost, please contact us at support@valab.store within 14 days of your order.